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Library Accessibility Resources and Services

Entrance to the Library

The main handicapped-accessible entrance to Jackson Library is located at the EUC-Library Connector entrance. A ramp extends the length of the connector corridor between the library and the Elliott Center for easy access to both facilities.

A secondary handicapped-accessible entrance to Jackson Library is located on the north side of the tower facing the service drive area between the library and the dining hall. Handicapped parking is available in the loading dock area at the end of the service drive. A call button is provided at the secondary entrance to alert library staff to unlock the door. Patrons using this door should stop by the Check Out Desk prior to leaving the library.  This entrance is not available during 24/5 operating hours, Mondays - Fridays 11:45 pm – 7:30 am.

Services for the Hearing Impaired

A Sorenson Videophone is available in Jackson Library in room 263 on the second floor of the tower. The key for room 263 is available at the Check Out Desk on the first floor and use of the videophone is free.

Services for the Visually Impaired

CC readers that enlarge text are available in the in the Reference Room on the first floor of Jackson Library and in Room 961 in the tower of Jackson Library. The key for 961 is available at the Check Out Desk on the first floor.

Group study rooms and Collaboratories are available for people who have readers helping them with assignments. In addition, Tower floors 2-5 are group study areas where people may talk.

Assistive Technology

The Superlab, housed on the first floor of Jackson Library, has over 100 computers, both PCs and MACs, with a variety of assistive technology.

Special Assistance

Assistance in retrieving books and other items for those with special needs is provided primarily by Check Out Desk staff. Reference librarians can provide assistance with research, either at the Reference Desk or by appointment. It is helpful for patrons needing assistance to make an appointment with the Check Out Desk staff or Reference staff prior to arrival, especially on nights or weekends.

  • Check Out Desk phone number: 336.334.5304; toll free, 888.245.0180; or email reserves@uncg.edu.
  • Reference Desk phone number: 336-334-5419 (or call the toll free number and ask for Reference) or Ask Us!

For additional information please contact UNCG’s Office of Accessibility Resources and Services.