UNCG University Libraries | Ask Us!
Ask Us!
virtual library services
Our physical spaces are temporarily closed due to adverse weather. Here are some critical resources that you can access online – all are FREE to UNCG students, staff, and faculty!
- Chat with us using the box on this page! You will be connected to a library employee LIVE.
- Find the Library Research Guide and Librarian for your major.
- Connect with our Special Collections & University Archives.
- Check out our suite of online tutorials.
Who is iMinerva?
The UNCG Libraries main chat service is operated by iMinerva, which includes the ROI Department and the Reference Interns (LIS graduate students).
Additional specialized library services are offered by the Harold Schiffman Music Library, the Special Collections and University Archives, and the Digital Media Commons (DMC).
Ask Us! Hours
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ask by email or phone
For general reference email questions, contact iminerva@uncg.edu. Most questions will be answered within 72 hours.
For assistance with specific subject areas, contact the Library Liaison, or call us at 336.334.5419.
in person
- The Research, Outreach, and Instruction (ROI) department is located on the first floor of Jackson Library.
- The Reference Desk is open during the Libraries' Public Access hours.
- Directions and Parking.