How Do I ...


Get help from the library


Find a book?

Search the library's Online Catalog. You can search by author, title, subject or keyword and other parameters. (*this guide has lots of helpful info and tutorials on using the new catalog!) The location of materials chart will help you locate the part of the building that holds your book. Here are some tutorials on searching the catalog.


Renew my books?

Renewals can be done in person or can be renewed online (NOTE: works best in Chrome). Stacks, Current Literature, Audiobooks, Paperbacks and some Audio-Visual materials from the Jackson Library may be renewed four times online. For more information, please see our Check Out policies or watch this tutorial (Note: with our new catalog, you must first create a personal password/set up your account - watch this tutorial on how-to). Materials at the Harold Schiffman Music Library, the Multicultural Resource Center, the TLC and the TRC have different policies, so check with each for specifics:


Get a book the library does not own?

Fill out an Interlibrary Loan request form by logging in with your UNCG login and password and click on Request a Loan from the left side menu. You will be notified via email when the book is available to be picked up at the library usually in about 5-10 days.

*If you are a distance student who never comes to campus, you can:


Get mailed a book?

For students registered as DISTANCE students - we will mail you books from our collection to you, free of charge, with a prepaid label to return them. Fill out an Interlibrary Loan request form by logging in with your UNCG login and password and click on Request a Loan from the left side menu - just as you would for ordering a book from another library. Make a note in the "notes" box that you are a Distance Student to make it easier for our ILL staff to undestand the request. Check out the Distance & Online Learning Guide for more info if you are a distance student.


Find an article?

Journal and newspaper articles can be found in our new online catalog, as well as simply finding the titles of journals. To search in our online catalog, do a search and then limited by format on the left side; you can even limit which databases to search. Find more help here But one of the most effective ways to find an articles you need though is to search a database. The library subscribes to over 400 electronic databases which index various journals and their articles, many with full text available online. Try a subject guides if you are not sure where to start - or click on the "Library" tab in Blackboard for customized resources for your major!


Find full text of an article from a citation?

If you can't find the full text of an article in the database you are searching, try the Journal A-Z list (located under the red search box) to see if immediate online access is available through other means. Put in the journal name and you will get a list all places this journal is indexed, whether its a different database or available for free online somewhere else. Note the range of dates for this journal and start/ending of the full text availability.


Get an article the library doesn't have?

Request it through our Interlibrary Loan request form. Login with your UNCG username and password and click on Request a Journal Article from the left side menu. It takes 2-10 days to deliver and will be emailed to you.


Find scholarly/peer reviewed articles?

Most databases contain scholarly articles. When searching in a database, look for a box you can check to provide only scholarly/peer-reviewed results (not available in all databases). For more information on scholarly journal articles check out this library tutorial.


Find resources by subject?

Try our research guides by subject to find databases, e-resources, and course specific guides related to your topic. A subject specialist librarian will also be listed here if you need help or have questions related to that subject area.


Cite my sources?

Whether is APA, MLA, or another required style, this citation guide will assist you in creating your bibliography/works cited page for your research paper. Here is a tutorial on the topic. Want to learn more basics of citing sources? Try our Path tutorial's Module 10: Citing Sources.


Find a course reserve?

For eReserves, log into Canvas using your UNCG account and password. eReserves should be integrated into your course assignments OR located in the Files section of your course.

Print Reserves can only be used within the library. Time limits will vary and you will be told at the time of use. You can find detailed directions in the document linked here and go directly to the print reserves search. You have to click all the way through to view the item in the catalog, then you can note the location of the reserve. Though many are at the Jackson Library Checkout/Reserve desk, some also are located in the Harold Schiffman Music Library.


Find study space in the library?

You can find information about study spaces from the Library Spaces webpage.


Borrow technology equipment?

Laptops, iPads, camcorders and voice recorders are available for check out in the Jackson Library and the Harold Schiffman Music Library. Flipcams, digital cameras, voice recorders, tripods, graphing and scientific calculators are available in Jackson Library. Technology is loaned on a first-come, first-served basis. Note: These laptops only work when connected to the UNCG AD/GCN network; they do not work off-campus. See our Technology Check Out page to learn more about technology lending.


Suggest materials?

You may suggest materials using one of several forms.


Find out about other library services?

Check out the Library Services page or contact a librarian for questions or comments!