Ask Us!


Who is iMinerva?

The UNCG Libraries main chat service is operated by iMinerva, which includes the ROI Department and the Reference Interns (LIS graduate students). Additional specialized library chat services are offered by the Harold Schiffman Music Library and by Special Collections and University Archives

Ask Us! hours

Today, Thu., Aug. 13

8:00 AM - 6:45 PM

Current Week

  • Fri., Aug. 14: 8:00 AM - 5:00 PM
  • Sat., Aug. 15: Closed
  • Sun., Aug. 16: 12:00 PM - 8:45 PM
  • Mon., Aug. 17: 9:00 AM - 8:45 PM
  • Tue., Aug. 18: 9:00 AM - 8:45 PM
  • Wed., Aug. 19: 9:00 AM - 8:45 PM

By E-Mail

See our Research Guides for the contact information for librarians by subject area, or call our Reference office at 336.334.5419.


In Person (not currently available)

Starting on August 3rd, chat stations will be available at service desks for direct chat with librarians.

The ROI Department is located on the first floor of Jackson Library.

Directions to the Libraries - Libraries Hours