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Ask Us!

By Mobile Device

336-334-5419 or 888-245-0180 (ask for Reference)
Send a message to 265010. Start the message with our AIM screen name iminerva. Ex: iminerva what r yr hrs?

Who is iMinerva?

iMinerva includes the ROI Department and the Reference Interns (LIS graduate students)

Summer Ask Us! hours

  • Monday-Thursday 8 am - 9 pm
  • Friday 8 am - 5 pm
  • Saturday Closed (rolls over to NCKnows)
  • Sunday 12 pm - 9 pm

When iMinerva is not available try NCKnows
Staffed by librarians from around North Carolina:

NCKnows hours

  • 24 hours, Monday-Friday
  • 8 am - midnight, Saturdays & Sundays

By E-Mail

For general reference email questions, contact Mark Schumacher at Most questions will be answered within 72 hours. For assistance with specific subject areas, see our Research Guides for the contact information for librarians by subject area, or call our Reference office at 336.334.5419.

In Person

The ROI Department is located on the first floor of Jackson Library.

Directions to the library may be found here, and Jackson Library's hours here

The University Writing Center

Get help with writing assignments in person or online from The University Writing Center.