Ask Us!


Who is iMinerva?

The UNCG Libraries main chat service is operated by iMinerva, which includes the ROI Department and the Reference Interns (LIS graduate students). Additional specialized library chat services are offered by the Harold Schiffman Music Library and by Special Collections and University Archives.

Ask Us! hours

Today, Mon., Oct. 26

8:00 AM - 9:45 PM

Current Week

  • Tue., Oct. 27: 8:00 AM - 9:45 PM
  • Wed., Oct. 28: 8:00 AM - 9:45 PM
  • Thu., Oct. 29: 8:00 AM - 9:45 PM
  • Fri., Oct. 30: 8:00 AM - 4:45 PM
  • Sat., Oct. 31: 12:00 PM - 4:45 PM
  • Sun., Nov. 1: 12:00 PM - 9:45 PM

By E-Mail

For general reference email questions, contact iminerva@uncg.edu. Most questions will be answered within 72 hours. For assistance with specific subject areas, see our Research Guides for the contact information of your librarians by subject area, or call our Reference office at 336.334.5419.


In Person (not currently available)

Chat stations are available at service desks for direct chat with librarians.

The ROI Department is located on the first floor of Jackson Library.

Directions to the Libraries - Libraries Hours