How Do I ...

Get help from the library

Find a book?

Search the library's Online Catalog. You can search by author, title, subject or keyword and other parameters. (UNCG Libraries has a Worldcat Discovery guide with resources and tutorials on how to use UNCG Libraries catalog.) The location of materials chart will help you locate the part of the building that holds your book.

Renew my books?

Renewals can be done in person or can be renewed online (NOTE: works best in Chrome). Stacks, Current Literature, Audiobooks, Paperbacks and some Audio-Visual materials from the Jackson Library may be renewed four times online. For more information, please see our borrowing details page. Materials at the Harold Schiffman Music Library, the Intercultural Resource Center, and the Teaching Resource Center have different policies, so check with each for specifics:

Get a book the library does not own?

Fill out an Interlibrary Loan request form by logging in with your UNCG login and password and click on Request a Loan from the left side menu. You will be notified via email when the book is available to be picked up at the library usually in about 5-10 days.

*If you are a distance student who never comes to campus, you can:

Get mailed a book?

We ship for free to the off campus addresses of UNCG students and faculty/staff members and by campus mail to the offices of UNCG faculty/staff members.

  • To request shipping for materials ordered through Interlibrary Loan, add comments in the "notes" boxes of your Interlibrary Loan requests to ask that each material be shipped.
  • For items located in Jackson Library, use this process.
  • For items located in the Harold Schiffman Music Library, please contact them directly.
  • For items located in the Teaching Resources Center, please contact them directly at

When you are ready to return your materials request a free UPS electronic return label.

Find an article?

Journal and newspaper articles can be found in our online catalog, as well as simply finding the titles of journals. To search in our online catalog, do a search and then limited by format on the left side; you can even limit which databases to search under the Advanced Search. Find more help here. But one of the most effective ways to find an articles you need though is to search a database. The library subscribes to over 400 electronic databases which index various journals and their articles, many with full text available online. Try the subject guides if you are not sure where to start - or click on the "Library Resources" tab in Canvas for library resources for your course or major!

Find full text of an article from a citation?

If you can't find the full text of an article in the database you are searching, try the Journal A-Z list (located under the red search box) to see if immediate online access is available through other means. Type in the journal name and you will get a list all places this journal is indexed. Note the range of dates for the journal and starting/ending dates of the full text availability.

Get an article the library doesn't have?

Request it through our Interlibrary Loan request form. Login with your UNCG username and password and click on Request a Journal Article from the left side menu. It takes 2-10 days to deliver; it will be emailed to you.

Find scholarly/peer reviewed articles?

Many library databases contain scholarly articles. When searching in a database, look for a filter (usually on the left) you can select to provide only scholarly/peer-reviewed results (not available in all databases). For more information on determining the difference between scholarly and popular articles check out this library help sheet.

Find resources by subject?

Try our research guides by subject to find databases, e-resources, and course specific guides related to your topic. A subject specialist librarian will also be listed here if you need help or have questions related to that subject area.

Cite my sources?

Whether is APA, MLA, or another required style, this citation guide will assist you in creating your bibliography/works cited page for your research paper. To learn more about citations, go through UNCG Libraries tutorial on Citing Sources. Citing your sources helps avoid plagiarism.

Find a course reserve?

For eReserves, log into Canvas using your UNCG account and password. eReserves should be integrated into your course assignments OR located in the Files section of your course.

Print Reserves can only be used within the library. Time limits will vary - you will be told at the time of use.

Find study space in the library?

You can find information about study spaces from the Library Spaces webpage.

Borrow technology equipment?

The lending of technology from all University Libraries locations is currently suspended. The Technology Checkout page will be updated when it is available again.

Suggest materials?

You may suggest materials using one of several forms.

Find out about other library services?

Check out the Library Services page or contact a librarian for questions or comments!