Returning Library Material

Our processes have been updated to protect both our users and our employees.

  • To view due dates and renew library materials, check your My Library Account for UNCG-owned materials, and your ILLiad Account for Interlibrary Loan materials.
  • Materials are quarantined 3 full working days from the date removed from the book drops or received by mail/carrier at the library. They will not be checked in until the quarantine period has passed.
  • Check our open hours and the Lastest Library Information prior to visiting the Libraries.
  • (Updated on 9/23/2020)

Use Our Non-Contact Returning Options – Book Drops, U.S. Mail, and Other Carriers

Book drops:

All materials can be returned in our book drops. Please insert materials gently, spine first. Please be sure that ILL wrappers are attached to ILL materials.

Please note that the Stirling St. and Jackson Library indoor drops are emptied daily when Jackson Library is open. All others may not be emptied on weekends.

  • Stirling St. in front of the Walker Ave. Parking Deck and Campus Ministries
  • Corner of North Dr. and McIver St.
  • Spring Garden St. in front of the Bell Tower
  • School of Music - inside the entrance facing the McIver parking deck
  • Jackson Library - first floor across from the Checkout Desk and at the College Ave entrance

U.S. Mail and Other Carriers:

Materials returned in this manner will be counted as returned on the date of postage. We strongly suggest that all shipments include tracking and insurance. When returning by campus mail, please include a note with the date mailed inside.

Request an electronic prepaid UPS return shipping label:

  • Submit this UPS Shipping Label request form. A label will be emailed to you as staffing and workload allows.
  • You will be responsible for any costs associated with packaging. (If you are a Distance Education student to whom we shipped materials, please return them in the boxes in which they were shipped to you, if possible.)
  • A tracking number is included on the label.

Ship by the carrier of your choice:

  • Ship at your own expense.
  • See our mail/shipping address below and use the appropriate address:

Please make sure that all packages are:

  • Packaged and padded appropriately. If shipping equipment or breakables, please make sure that packages are marked as fragile.
  • Please be sure that ILL wrappers are attached to ILL materials.

UNCG-Owned Materials Interlibrary Loan Materials
Type of
Carrier
US Mail Access Services
Jackson Library
UNC Greensboro
PO Box 26170
Greensboro, NC 27402-6170
Jackson Library - ILL
UNC Greensboro
PO Box 26170
Greensboro, NC 27402-6170
Other Paid Carriers Access Services
Jackson Library
UNC Greensboro
320 College Ave.
Greensboro, NC 27412-5002
Jackson Library - ILL
NGU
320 College Ave.
UNC Greensboro
Greensboro, NC 27412-5002
Campus Mail Access Services
Jackson Library
Campus
Interlibrary Loan
Jackson Library
Campus

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