Borrowing UNCG Library Materials --
Community Borrowers, UNCG Alumni & Retirees, & Other NonUNCG Patrons

Updates due to Covid-19 safety measures:

  • Beginning on Tuesday, January 19, the hours for general public access (non-UNCG library users) to Jackson Library will be:
      Monday-Thursday, 9:00 a.m. - 6:45 p.m.
      Friday, 9:00 a.m. - 5 p.m.
      Saturday, 12 p.m. - 5 p.m.
      Sunday, 12 p.m. - 6:45 p.m.
  • Thank you for your understanding.

Identifications Requirements
Who Can Register to Borrow
Loan Periods & Limits
Electronic Resource Access

Identification Requirements

  • All applicants/borrowers must present valid photo ID at the time of registration/borrowing. Accepted forms include valid driver’s licenses, state ID cards, military IDs, passports, and IDs from schools at which the applicant is currently enrolled or employed.
  • IDs presented with unrecognizable photos require additional photo ID.
  • IDs are not transferrable.
  • Public and private school students who do not have photo IDs must have a teacher, parent or guardian with photo ID present.
  • Additional requirements for each type of borrower may be included below under Who Can Register to Borrow.

Who Can Register to Borrow

Loan Periods & Limits

Community Borrowers Other NonUNCG Patrons
General Stacks Books, Current Literature, Audiobooks, Paperbacks, Audio-Visual Materials, Young Adult Collection 30-day loans; 10 items on account at one time 30-day loans, 25 items on account at one time
Entertainment DVDs 7-day loans; 4 at any given time; counts towards total of 10 items on account at one time Not Eligible
Items on Reserve, Bound Journals, Current Periodicals, Newspapers, Instructional Films & Equipment, Technology Loans Not Eligible Not Eligible


  • Borrowers may renew materials from the Stacks, Current Literature, Audiobooks, Paperback, Audio Visual and Young Adult collections up to 4 times, and Community Borrowers may renew Entertainment DVDs 1 time. Renewals may be done online using My Library Account or in person with materials in hand at the service desk in the lending library. (View Create a Password tutorial.)
  • Materials already renewed 4 times must be brought to the service desk of the lending library to extend additional renewals. (Online renewals and renewals at service desks both count towards the number of times an item can be renewed online.)
  • Renewing extends due dates from the date renewed, not the original date due.
  • Online renewals are not possible when:
    • The borrowers account has expired. No renewal due date will extend past the account expiration date.
    • When the borrower owes library fines or fees.
    • When specific items have been requested by other borrowers.
    • Items have been billed for replacement. (Billed items will be listed under the Charges tab of online accounts and must be returned to the lending library to renew.) See Library Fines and Fees for more information.

Electronic Resource Access

Access to the University Libraries' licensed electronic resources and databases is only available to NonUNCG patrons when using library-owned computers within Jackson Library and Harold Schiffman Music Library. Access to many online resources may be provided to NC residents by the State Library of North Carolina and other public libraries in NC via NC LIVE. For more information see our Database Access Policy.


Please contact the Libraries if you have any questions or concerns. We will be glad to assist you.