Library Accessibility Resources and Services

Assistance in retrieving books and other items for those with special needs is provided primarily by Check Out Desk staff. Reference librarians can provide assistance with research, either at the Reference Desk or by appointment. It is helpful for patrons needing assistance to make an appointment with the Check Out Desk staff or Reference staff prior to arrival, especially on nights or weekends. Virtual options are also available. Contact information is at the bottom of this page.

Jackson Library has multiple floors across its two connected buildings. Any assistance needed with retrieving materials can be requested at the Check Out Desk. The library tower is now closed for the duration for the library renovation.

Access to Special Collections and University Archives (SCUA) is through a small elevator that gives ready access from the main (first) floor lobby area to the second and third floor areas. In our experience, while there are some wheelchairs that will fit into this elevator, this is not the case for all models. Therefore, upon request to the SCUA staff, archival material will be made available to patrons by either providing the documents physically on the library’s main floor for review, or by scanning the items so that a person with visual impairment can use adaptive technology to review, and/or by holding classes in alternative locations on the main floor when the elevator does not provide sufficient access to SCUA or the upper floors.

Event announcements will indicate within the RSVP to notify the event organizer if accommodations are needed within the libraries. It is the responsibility of the event organizer to notify library staff of the requested accommodations so that we may provide them for requesting participants.

CC readers that enlarge text are available in Jackson Library. Please ask at the Check Out Desk for locations and availability.

The North Carolina Library for the Blind and Physically Handicapped circulates — via mail — books and magazines especially made for persons who cannot use regular printed materials because of a visual or physical disability.