Delivery Services

In addition to Interlibrary Loan, the University Libraries offers the following delivery services:

Campus Delivery
Document Delivery
Film Booking and Delivery
Distance Education Student Delivery

Campus Delivery

The University Libraries will deliver - via campus mail - books from the circulating collections in Jackson, Schiffman and Storage to the main departmental campus offices of UNCG faculty and staff and will ship them free of charge with a prepaid return label to employees of the Moss Street Partnership School. Most materials will be checked out to the library account of the borrower and delivered or shipped within three working days of the request; storage requests may take longer. By placing a Campus Book Delivery request, the borrower accepts responsibility for books once they leave the library.

To order, please fill out an ILLiad request form by logging in with your UNCG login and password; click on Request a Book Delivery on the left side menu and complete the form by minimally providing the call number, author/editor name, and book title.

Moss Street Partnership School employees should make sure that "Moss St. School Staff" is selected as their ILLiad account status and "Moss St. School" is selected as their department. To view and edit your account, choose Personal Information under the Tools section. If there are any issues with the prepaid return label, please contact illdept@uncg.edu to obtain a new one.

Document Delivery

The University Libraries will scan and email up to 100 pages from our non-circulating print and up to 25 pages from our microfiche and microfilm collections located in Jackson, Schiffman and Storage to UNCG students, faculty and staff per day. Scans are provided as basic black-and-white PDF files unless OCR scans are requested. Most will be delivered within 3 working days of the request.

To order, please fill out an ILLiad request form by logging in with your UNCG login and password; click on Request a Document Delivery on the left side menu and complete the form by minimally providing the title of the source, year, inclusive pages, and article or chapter title. Tell us in the "notes" box if OCR scans are needed.

Film Booking and Delivery

UNCG faculty, staff, and graduate student/teaching assistants can book films from our instructional and entertainment collections and request that films be purchased for classroom use on specific days. Options exist to pick them up at the Check Out Desk in Jackson Library or to have them delivered - via campus mail - to their main departmental campus office and to ship them free of charge with a prepaid return label to employees of the Moss Street Partnership School. To avoid conflicts and delays, booking and purchase requests should be made several weeks or months in advance of desired use dates. By placing a film delivery order, the borrower accepts responsibility for films once they leave the library.

For more information and to book films, please use the Booking and Delivery Request form.

If Moss Street Partnership School employees experience any issues with a prepaid return label, please contact illdept@uncg.edu to obtain a new one.

Distance Education Student Delivery

The Libraries will ship materials borrowed via Interlibrary Loan and books and DVDs from our circulating collections in Jackson, Schiffman and Storage free of charge to UNCG students enrolled in distance education programs who live outside of Guilford County. A prepaid return label is included with each shipment. (For items located in the Teaching Resources Center, please contact trc@uncg.edu instead of placing an ILLiad request.) Check out the Distance & Online Learning Guide for more information.

To take advantage of this service, please fill out an ILLiad request form by logging in with your UNCG login and password and click on Request a Loan from the left side menu. Tell us in the "notes" box that you are a Distance Education student and you want the material shipped. Please be sure that your current shipping address is listed in your Interlibrary Loan account. To view and edit it, choose Personal Information under the Tools section. If there are any issues with the prepaid return label, please contact illdept@uncg.edu to obtain a new one.

Questions?

Please contact the Libraries if you have any questions or concerns. We will be glad to try to assist you.