We offer our sincerest apologies for occasional interruptions of service and any inconvenience that they might cause. Such interruptions are usually beyond the control of the staff that maintains The University Libraries' computing network and News and Newspapers Online, as they are necessitated by routine hardware and software maintenance by UNCG or NC REN, our ISP, or are caused by a fit of pique on Mother Nature's part. Most unexpected interruptions are resolved within minutes. We will give as much advance notification as possible when service outages are expected.
All times are United States Eastern Time. Eastern Standard Time (EST) is in effect from late October until late March and is five hours behind Greenwich Mean Time (GMT/UTC -5); Eastern Daylight-Saving Time (EDT) is in effect from late March until late October and is four hours behind Greenwich Mean Time (GMT/UTC -4).
A physical reconfiguration of hardware in the server room in Jackson Library will shut off the University Libraries' online services from about 7 AM until about 10 AM EDT.
A refresh of the entire computing network at UNCG will interrupt network traffic across the campus from 7 PM until 8 PM EDT.
Replacement of some of UNCG's network routers interrupted Internet traffic across the campus from 5:30 AM and lasted longer than expected, until about 12:30 PM EST.
Problems with UNCG's core network router require diagnostic testing that interrupted Internet traffic across the campus between 5:30 and 7:30 AM EST.
Planned maintenance over the winter break will cut off Internet access to and from UNCG's campus from 11 AM until 5 PM EST.
Planned maintenance over the US Thanksgiving holiday will cut off Internet access to and from UNCG's campus from 7 AM until 1 PM EST.
New spam-blocking measures that Yahoo has implemented are causing problems with delivery of e-mail messages from UNCG to users with Yahoo e-mail addresses. Please be aware that you might not receive password reminders, account purge warnings, or replies to individual requests for assistance until UNCG and Yahoo are able to rectify this situation.
An unexpected electrical outage across most of UNCG's campus interrupted network traffic across the campus from about 9 AM until about 11.30 AM EDT.
UNCG's campus computing authority will install new network hardware between 8 AM and 12 Noon EDT, cutting off UNCG's Internet access during that time.
An electrical power outage in UNCG's main computing equipment facility knocked out most on-line services across all of campus, including Internet service to and from UNCG, shortly before 5 PM EST. Services were restored a little over an hour later (shortly after 6 PM EST).
An electrical power outage in the building that houses UNCG's main computing equipment facility knocked out most on-line services across all of campus, including Internet service to and from UNCG, over-night on Wednesday-Thursday, 21-22 December. Services were restored by 8 AM EST on 22 December..
UNCG's campus computing authority will perform network infrastructure upgrades and security enhancements on Sunday morning, beginning at 6 AM EDT. UNCG's Internet access will be cut off during this outage, which is expected to last about six hours (until noon EDT).
UNCG's campus computing authority will perform network infrastructure upgrades and security enhancements on Sunday morning, beginning at 8 AM EDT. UNCG's Internet access will be cut off during this outage, which is expected to last about three hours.
Installation of new electrical hardware in UNCG's main computing equipment facility will necessitate a temporary disconnection of electricity to that area, thereby interrupting all network communication across campus. We expect the outage to last from 7 AM EST until 10 AM.
Scheduled maintenance to fibre-optic cables at a communications facility in downtown Greensboro will cut off UNCG's Internet connection for about a half-hour sometime between 12:01 AM and 6 AM EDT.
NC REN, UNCG's ISP, will perform a software update that will cut off UNCG's Internet access between approximately 12:01 AM and 1:30 AM EDT.
A problem with an over-night batch process crashed the server on which News and Newspapers Online runs, taking down access to the site for several hours. Service was restored at about 7:30 AM EDT.
Remnants of hurricane Frances drenched western and central North Carolina and caused a lightning strike that destroyed an electrical transformer and shut off electricity to UNCG's campus at 2:15 PM EDT. Power was restored at 3 PM and network services followed shortly thereafter at about 3:15 PM.
Technicians from the area's electric utility performed further repair work on the damaged communications facility in downtown Greensboro between midnight and 6 AM EDT. UNCG was without Internet service for about an hour during that time.
A traffic accident in downtown Greensboro damaged a communications facility maintained by the area's electric utility and severed UNCG's connection to the Internet at about 1:30 PM EDT. Electric utility technicians restored service at about 9:15 PM, though they warn that further disruptions are possible.
A scheduled upgrade to a server on which News and Newspapers Online runs necessitated its being shut-down between 6 AM and 10 AM EDT.
Installation of a new electric power generator in UNCG's main computing equipment facility will necessitate a temporary disconnection of electricity to that area, thereby interrupting all network communication across campus. We expect the outage to last from 6 AM EDT until 6 PM.
An equipment failure at NC REN cut off UNCG's Internet access from 3:56 PM EDT. UNCG was able to bypass the failed equipment and restore Internet access by 4:35 PM.
A server configuration error interrupted some network communication across UNCG's campus from about 1 PM EDT until 3 PM.
