Directory of Online Education Resources at UNCG

How to use this Directory: This directory is organized by unit. Each unit includes a brief description of what kind of help you can find there along with either specific or general contact information for staff that can help you. If you don’t know where to begin, start by contacting the Instructional Technology Consultant (or ITC) associated with your school. They are listed first in this directory and are the best place for all questions regarding online education.

Instructional Technology Consultants (ITCs)

Each school or academic unit has an ITC or ITCs. Please email or consult with them first when teaching online.

Sandra Bates-Hart

School of Education

Aprille Black

Bryan School of Business

Michelle Folkman

School of Health and Human Sciences

Pam Howe

School of Health and Human Sciences

Rob Owens

Bryan School of Business

Joy Pine-Thomas

School of Nursing

Daniel E. Rice

School of Music, Theater and Dance

Anita Warfford

College of Arts & Sciences

Carla Wilson

School of Education

Learning Technology of Information Technology Services and Center for Learning Innovation

This team provides services that enhance learning through the application of technology. Their service offerings include: classroom technology support, computer lab management, tele-learning production, emerging technology consultation, instructional design, and innovative learning space design. Additionally, they offer face to face workshops and consultations for instructors using audience polling tools, video conferencing, and ITS-supported software on campus.

Tamika Davis

ITC for ITS Learning Technology

Audrey Bryk-Lee

ITC for ITS Learning Technology

David Kirkland

Director, Learning Technology

Learning Management Systems Team-Division of Information Technology Services

The Learning Management Systems (LMS) team runs through UNCG ITS and supports Canvas (UNCG LMS) and Webex (synchronous learning management system for virtual meetings).

To contact the LMS team, please go through UNCG 6TECH:

UNCG Online

The course designers and graphic artists can help you design your online course and help integrate web-based teaching tools into existing classes.

Kisha Carmichael-Motely

Matt Loyd

Nathan Myers

Miranda Lim

Susie Boles

State Authorization Coordinator

Special Note: While a member of the Division of Continual Learning, this section answers questions about federal and state laws pertaining to whether UNCG is authorized to enroll students from other states in distance programs or hire online teachers living in other states.

Jana Wasler-Smith

David Mitchell

Registrar for Division of Continual Learning Programs

De Fuller


Elizabeth Cranford

Information Services (enrollment verifications, transcripts, residency questions)

Marilyn Robinson

Record Services (tuition questions and surcharge)

Accessibility Services

Contact this unit if you have a student with special needs in your online classroom that you need to accommodate or if you need to check on your online classroom’s general accessibility.

General Contact

Sidney Fletcher

Adaptive Technology Specialist (information about screen readers, closed captioning services)

Melanie Eley

Web Accessibility Coordinator

University Teaching and Learning Center (UTLC)

Contact this person if you are interested in improving your online pedagogical techniques. They offer many certificates and workshops as well as individual consultations.

Laura Pipe

Coordinator of Teaching Innovations Office

Amy Brown

Assistant Director, Technology Enhanced Pedagogy

Benjamin Peterson

Coordinator of Faculty Programs and Services


Contact the people below if you want to know how to get more online materials into your classes, how to integrate research instruction from the library into online classes, or have questions about copyright when putting materials online. The Digital Media Commons can help you use multimedia creation projects in your next online course.

Your Department has its own library liaison for all your library needs! View the list here.

Sam Harlow

Online Learning Librarian

Armondo Collins

Digital Media Commons Director

Digital ACT Studio

This center, located in the library, can help you learn to better use digital media, such as podcats, photography, and websites, in your online classes. They can also teach special workshops for your online students.

Vaughn Stewart

Digital ACT Studio Director

Office of the General Council

If you need help understanding a product’s license or have complicated copyright questions, this office can help you understand what the legal way to proceed may be.

Jerry D. Blakemore

General Counsel

Michael Jung

Deputy General Counsel

Carolyn P. Coppedge

Assistant to Legal Counsel

Office of Assessment and Accreditation

This department can help you with questions about getting new courses approved by curriculum committees, processes to make sure your online programs are accredited properly, and guidance for conducting department and school wide online program assessments.

Dr. Jodi Pettazzoni

Director of Assessment & Accreditation

Dr. Teresa Brumfield

General Education Assessment Coordinator