University Libraries About the Libraries Departments Access Services Mission and Goals

Mission Statement and Goals

Mission

The Access Services Department connects University Libraries patrons with library collections, spaces, and technology. The department provides Circulation, Interlibrary Loan, Desktop Delivery, and Reserves services, and the Stacks and Remote Storage operations responsible for maintaining the library's book and periodical collections.

Goals

• Provide timely, quality customer service to all library users
• Ensure that library collections remain accessible to all library users
• Maintain a friendly, helpful, public contact point for all library users
• Work with University faculty to deliver quality course Reserve materials
• Maintain lending policies and practices that support the needs of all library users
• Assist library users with locating, borrowing, requesting, and returning library materials
• Provide library users with safe and inviting spaces for research, reflection, collaboration, and relaxation