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BUS 205: Opportunities in Entrepreneurship:
Consumer Marketing Research

  1. bootcamp orientation Introduction to Demographics
  2. Census Basics
  3. Consumer Spending
  4. Psychographics
  5. Market Research Reports

Industries & Competition:

  1. NAICS & SIC codes
  2. Finding Competition
  3. Industry Analysis
  4. Articles (magazines, journals, newspapers)

Citation Style Guides
Consumer Marketing Overview PPT

Steve Cramer
UNCG Business Librarian
smcramer@uncg.edu
336-256-0346
AIM: stevebizlib
MSN: smcramer@uncg.edu


Example of Market Research in a Business Plan

Retail Clothing Store Business Plan: Boston Rags: See pp. 7-11 of the PDF version

 


1. Introduction to Demographics

PeopleThe U.S. Census Bureau is the most important source of demographic data. However, some commercial publishers manipulate Census data, use unpublished Census data, add descriptive information, and/or provide their own data.

Many demographic sources overlap, but some also have unique content.

To help define your research needs, and to help choose what sources you should try, ask yourself the following questions:


Census2. Census Basics

a. Important concepts we'll discuss in time

b. Basics sources

U.S. Census Bureau

State & County Quick Facts
Part of the Census web site. Good for simple look-ups.

American FactFinder
The more advanced portal to 2000 census data and the American Community Survey (ACS).

c. Data sets

American Community Survey: Data sets
Allows you to produce specific, customized tables.

LINC: N.C. Census Data
The most detailed source for N.C. places. Provided by the State Data Center in Raleigh.

d. A More Powerful Subscription Database

Statistical Warehouse
A numeric database covering over 25,000 series, including many covering demographics.
Provides ranking and downloading options.

e. Projections

CEDDS: The Complete Economic and Demographic Data Source
Reference HC101.C616 2004
Provides demographic information for MSAs and counties covering 1970 to 2030. Covers population, employment, earnings, personal income, household income, and total retail sales, and more.

LINC and the Census also provide population projections, but not for all the other types of demographic data that CEDDS provides.


 3. Consumer Spending

a. Basic US data:

Consumer Expenditure Survey
The source for most U.S. consumer spending data. The Survey collects data on the "buying habits of American consumers, including data on their expenditures, income, and consumer unit (families and single consumers) characteristics." Look at the annual report (PDF format) or the tables, which provide the most current data. You can also generate your own customized reports.

Statistical Warehouse also covers this info, but provides ranking and downloading options. But it's still only US-level data.

b. More useful US data:

Household Spending: Who Spends How Much on What
Reference HC110.C6 A670 2007
The data is organized by age, income, household type, race and Hispanic origin, and region. Covers spending overview, apparel, entertainment, financial products and services, food and alcohol, gifts, health care, household operations, shelter and utilities, personal care, reading, education, and tobacco, and transportation.

Best Customers: Demographics of Consumer Demand
Reference HC110.C6 B470 2005
This book "reveals who the best and biggest customers are for hundreds of individual products and services", according to demographic characteristics of households.

c. Data for counties, cities, and zips:

Demographics USA, County Edition
Reference HF5438 .S870 2007
A good, general source, with an emphasis on retail sales and spending power data. This book provides rankings by region, state, and MSA; demographic profiles; retail sales by store groups and merchandise lines; 5-year projections; consumer buying power by county; and establishment and employment data by county.

Demographics USA, Zip Edition
Reference HF5438 .S880 2005
Zip code-level data. Includes seven sections: 1. Introduction; 2. Geographic correspondence; 3. Sectional center summaries (3-digit zip codes); 4. State and regional summaries; 5. Basic demographics, zip level; 6. Detailed demographics, zip level (includes consumer expenditures); 7. Business characteristics, zip level.

Editor & Publisher Market Guide
Reference HF5905 .E38
An annual publication. It includes six sections. I: Market rankings (population, income, total retail sales by products, sales by types of products) by MSA, county, and city. II: U.S. newspaper market surveys, by city (includes 16 categories, such as banks, retailing centers and major stores, and transportation). III: Population, Ages, and Ethnicity. IV: Housing, income, education, and E&P indices V: Retail sales by product type for MSA's and counties. VI: Canadian newspaper market surveys (the same 16 categories used in section II.)


psychographics4. Psychographics

Definition from the Encyclopedia of Public Relations

Lifestyle Market Analyst (LMA)
Reference HF5415.33.U6 L54 2007
Use this book for activities or hobbies ranked to urban areas. Includes four sections:

American Generations
Reference HC 110 C6 M540 2005
"Who They Are and How They Live." Applies demographic data to survey data about attitudes and behavior.

Articles from Trade Journals
New data about psychographics is often published in trade journals, business magazines, and newspapers. Search for such articles using one of the business article databases.

Besides the popular LMA, the market research databases (below) and articles are the best sources for psychographic profiles.


5. Market Research Reports

IBIS Industry Market Research

Mintel Reports

Euromonitor GMID

Business Insight

(End of Consumer Marketing)


Industries & Competition

NAICSA. NAICS & SIC Codes

What is NAICS?

Examples of NAICS codes:

51 Information
513 Broadcasting and telecommunications
5133 Telecommunications
51332 Wireless telecommunications carriers (except satellite)
513322 Cell phones and cell phone service

For industries (search for the industry name):

For U.S. companies (search for the company name):

What is SIC?

Examples of SIC codes:

23 Apparel made from fabrics and similar materials
232 Men's and boys' furnishings, work clothing, and allied garments
2325 Men's and boy's separate trousers and slacks

For industries (search for the industry name):

For companies (search for the company name):


B. Finding Competition

Got your NAICS codes?

ReferenceUSA

County Business Patterns


C. Industry Analysis

Industry Analysis can be produced from a wide variety of sources. But here are a few databases that will cover most of your needs. See my Retail Industry Research guide for more options.

IBIS Industry Market Research

S&P NetAdvantage: Industry Surveys
Reference HC106.6 .S74

MarketLine Business Information


D. Articles (magazines, journals, newspapers)

Business databases

Five basic techniques for searching databases for articles:

1. Identify the main concepts or keywords of your search question.

2. Combine keywords with "AND"
     ex: consumer satisfaction and computer

3. Search for synonyms with "OR"
     ex: soda or carbonated beverage

4. Using parenthesis, you can use OR and AND at the same time.
    ex: (soda or carbonated beverage) and (consumer satisfaction or customer loyalty)

5. Truncate words that have various endings with a *
     ex: market* would also pick up markets, marketing, marketer, marketers, etc.

 

Steve Cramer
Business Librarian