Placing Items on Reserve
Access Services Desk: 336.334.5245
or 336.334.5304
Reserve Office: 336.256.1199
Email the Reserve Office:
reserves@uncg.edu
Please Note: Some items below require the Adobe Acrobat PDF Reader. You may download it from the Adobe web site.
Types of Reserves Offered
There are 2 basic types of reserves, print reserves and eReserves:
Print reserves consist of library and personally owned materials placed on reserve by instructor for courses. Materials may include books, audio visuals, software, photocopies, and other media. Location and availability information are accessible in the library catalog. Users wishing to read print reserves must go to the Access Services Desk of the library in which the materials are located...Jackson Library or Music Library.
eReserves are documents stored in Adobe pdf format and accessible through Blackboard at UNCG. Access is limited to students, faculty, and staff enrolled in or teaching each specific course and section. Authentication is via the UNCG Novell account username and password.
Basic Information
Frequently-Asked Questions
- Anyone teaching a course at UNCG may place materials on print and eReserve
for the courses they teach. Course eReserves are stored in the Courses
tab in Blackboard by the course and section numbers. Instructors may
send reserve lists and materials to us through representatives.
- Also, materials may be placed on print and eReserve to support UNCG-related
seminars, programs, speakers, and workshops. eReserves of this nature
are stored in Content Collection tab in Blackboard under Library Content.
- Music courses are best served by the reserves in the Music
Library.
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- Reserve materials should be limited to required or heavy demand materials.
Materials intended for supplementary or selective reading are best used
from the regular stacks or the original electronic sources.
- What can be placed on reserve:
- Library materials belonging to the general library collections (If
the library does not own the item, you can request that they order
it).
- Photocopied materials that meet
copyright criteria may be placed on print or eReserve.
- Please see the Guidelines for
photocopying.
- Photocopies that are commercially produced and bound or that exceed
Fair Use Copyright
criteria can only be placed on reserve with written permission from
the copyright holders.
- Personal Copies of materials are placed on 2 Hour Reserve and restricted to building use.
- The Library cannot be responsible for the abuse or loss of personal materials.
- The Library does not purchase textbooks. Personally owned textbooks
may be placed on reserve.
- Student authored papers may be placed on reserve but require written
permission from the authoring student(s)
- What cannot be placed on reserve:
- Reference Books
- Electronic books (but if a library owned print copy to which we also
have ebook access is placed on reserve, the link to the ebook is present)
- Closed Stacks Materials
- University Archives/Special Collections Materials
- Photocopy materials that do not meet copyright
criteria unless accompanied by written copyright permission to place
on reserve
- Commercially bound and produced materials unless accompanied by written
copyright permission to place on reserve
- Unpublished anthologies created by the instructor unless accompanied
by written copyright permission to place on reserve
- Bound Periodicals and other Library materials marked Building Use
Only may not be placed on reserve unless approved by the Access Services
Department Manager or Head.
- Materials belonging to other libraries.
- We reserve the right to decline materials based upon the above criteria,
space, and appropriateness considerations.
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- To place materials on reserve, it is the responsibility of the instructor
to complete a Reserve Book List form.
- Reserve lists document the materials requested for reserve and are
used by the Reserves staff to organize and process them.
- Once materials are available on reserve, lists are placed in the Reserve
Notebooks to provide access to the information needed by students to
obtain them.
- All forms must be word processed, typed, or legibly handwritten in
blue or black ink; no pencil please.
- Reserve Forms are available in the following
formats and locations:
- Word (download forms and process using Microsoft Word)
- PDF (print and handwrite)
- Electronic Submission (use only for materials the Library will provide)
- Paper copies of blank forms are available from the Access Services
Desk.
- Follow these links for more information:
- It is our policy to allow items on reserve in the library computer system
and in Blackboard to sort in the manner in which those systems provide.
To see more information on this policy, read the Policy
Regarding Order of Reserve Listings Online.
- The following options for gathering the materials are available:
- For library books: we provides the service of pulling the books from
the stacks; however, the placement of the material on reserve can be
expedited if you bring them to us.
- For photocopies for print or eReserves: we can gather the source materials
and photocopy up to 100 sheets of paper per course per semester limited
to only one copy per title. The instructor can choose not to use this
service at all or to provide copies in excess of 100 sheets.
- Photocopies submitted for reserves should be copied according
to the Guidelines for
Photocopying.
- Unless otherwise instructed, we will assume that all photocopies
submitted are intended for eReserve. We will screen each copy to
see if it meets the guidelines.
Copies not meeting
copyright guidelines will not be placed on reserve. Copies
that do not meet the other guidelines will not be placed on eReserve,
but will be placed on traditional reserve the interim. In both
cases, instructors will receive through the campus mail detailed
information as to what s/he can do to revise the photocopies meet
the guidelines.
- When photocopies are placed on eReserve, one paper copy is required.
We will scan the copy and create the eReserve, then return the copy
to you.
- If copies are not intended for eReserves, we recommend 1 copy
for every 10 students with a maximum of 5 copies total.
- Deliver or mail reserve lists and accompanying materials to the Access
Services Desk located on the first floor of the Main building of Jackson
Library. Or email lists and accompanying materials to reserves@uncg.edu.
(We discourage emailing reserve requests to individual staff members.)
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- Lists received after the guarantee dates will be processed in order of
receipt and may take up to 2 weeks in Fall and Spring, 1 week in Summer,
to be available. The approximate period of time for which this is true is
the first 4 weeks of Fall and Spring and the first week of Summer.
- After the initial heavy processing period, the amount of time it takes
to place materials on reserve is shortened substantially. The time it takes
depends upon the amount of material and other factors such as how long it
takes to gather, photocopy, and scan the materials. In most cases whereby
the instructor submits the material with the list, it is available in a
day or less. Under normal circumstances, lengthier or more labor intense
lists are placed on reserve within 3 days of submission.
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- It is the responsibility of the instructor to verify that materials are
available before assignments are made. Please do not make any Reserve
assignments until you have verified that they materials are on reserve.
We would much rather put our manpower into getting materials on reserve
than into explaining to students why reserve readings are not available.
- To determine if print reserves are available, search for them by your
name or the course abbreviation and number under the Reserve Link on the
Library Catalog.
- The Reserve Staff will notify instructors by campus mail when books
are not available. Reasons may include:
- Recalls - items are checked out to patrons for regular loan; we
have asked them to return as soon as possible.
- Locates - items are listed as available in our catalog, but we
can not find them; we will search for 3 weeks, the reorder.
- Ordered - we do not own theses items or our copies are lost; we
have reordered and will notify you when they arrive.
- Need more information - we can't determine what you wanted based
upon the info given; we need you to clarify.
- To determine if eReserves are available, access your course(s) in Blackboard
and view the eReserve tab(Hint: if there is no eReserve tab
yet, they are not ready.)
- The Reserves Staff will notify instructors by campus mail when photocopies
or eReserves are not available for any of the following reasons:
- Materials do not meet copyright guidelines according to Fair
Use.
- Materials do not meet criteria for ereserves outlined in the Guidelines
for Photocopying.
- Source materials cannot be located in the Library.
- Source materials are recalled.
- Source materials are on order or we are unable to order.
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- It is the responsibility of the instructor to let us know whether to retain
or remove reserve lists at the end of each term. Materials for which we
receive no instructions will be removed.
- Links to all eReserves will be broken at the end of each term.
Instructors will receive letters explaining what has happened and what
to do to reinstate them later.
- Print reserve materials will be removed after the processing of new
materials for the next term slows down. .
- Unless instructed otherwise or they are too large, Personal Copies
will be returned through the campus mail. If you prefer to pick them
up or to send a representative to do so, please let us know. If they
are too large for the campus mail, we will call and/or email to tell
you they are ready to pick up. Due to a minimum amount of storage space,
prompt pick up of these materials is greatly appreciated.
- Instructors may request that reserve materials on for the courses they
teach be removed from reserve at anytime throughout the term as well. Individual
items or entire lists can be removed. The amount of time it takes to remove
materials from reserve varies according to the type and amount of material.
It is best to call ahead to alert us if you need to have materials removed
right away. We can give you an estimate as to how long it will take.
- Often, instructors wish to remove from reserve or extend the loan period
of individual items that may or may not be on reserve for the courses they
teach so that specific individuals can check them out for a loan period
longer than the one for which they are on reserve. We can easily accommodate
these requests if the individual items are on reserve for only your courses.
If they are on reserve for courses taught by other instructors, we will
attempt to arrange clearance from those instructors. Please understand that,
for this reason, we may not be able to accommodate every request.
- It is best to contact us in advance to make arrangements for this
type of request. If you cannot call, we will accept signed requests
written on University letterhead delivered by the individual needing
the items. Please include the following in the request - the name of
the individual needing the items, the titles of the items, and the length
of time for which the items are needed.
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