The University Libraries advance and support learning, research, and services for all affiliated with distance education programs at UNCG. We are committed to providing seamless access to quality resources and supportive, effective services, and instruction to all faculty and students engaged in online learning including those studying abroad.
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DE Services for Students Podcast 
handout of DE services
...includes not just print books, but also e-books (over 300,000), government documents (over 700,000) and other online resources.
How to get the print book I want? ... request it and we will send it via regular mail to any distance education student (you will need to mail it back at cost).
How do I request it? ...fill out an Interlibrary Loan request form and indicate you are Distance Ed.
What if the book is checked out? ...click REQUEST under the due date and we'll mail to you once we receive it back from the person who had it checked out - OR - try searching a library near you; if they don't own the book, they can borrow it from anywhere for you.
What if UNCG does not own the book? ... try searching a library near you; if they don't own the book, they can borrow it for you. You can also visit a UNC system library since we have reciprocal borrowing agreements set up that allow you to use their library resources. You may want to suggest we purchase the book if you think you or others will use it more frequently. Listen to this podcast: How to get a book the library does not own Or, watch this tutorial on how to get at book the library doesn't own (3:04, Flash)
... journal articles and newspaper articles are NOT in our online catalog.
What is a database? ... the library subscribes to over 400 electronic databases which index various journals and their articles, many with full text available online. Search in a database to find articles on your topic.
Which database do I choose? ...try our subject guides to find databases, other e-resources, and sometimes course guides related to your topic. A subject specialist librarian will also be listed here if you need help or have questions related to that subject area. There are some tutorials on searching specific databases if you need help.
How do I find only scholarly/peer reviewed articles? ... most databases contain scholarly articles. When searching in a database, look for a box you can check to provide only scholarly/peer-reviewed results (not available in all databases). Here is a tutorial on scholarly/peer-reviewed articles.
If the database doesn't have full text of an article, can I find it elsewhere? ... if you know the title of the journal, search (over 35,000 electronic journal titles) through Journal Finder to see if immediate online access is available through other means. Check out this tutorial for help.
How can I get a copy of an article not available through an online database or Journal Finder? ... request it through our Interlibrary Loan request form and indicate that you are Distance Ed. It takes 2-10 days to deliver and will be available electronically for you. As a last resort you can also try Infotrieve, a document delivery service, where you can search free of charge for the article (we pay per request). You will need to create an account before using this service. Check out this tutorial for help.
Librarian: Beth Filar Williams
Email: efwilli3@uncg.edu
MSN: efwilli3@uncg.edu
Phone: (336) 256-1232
...check out the Subject Guides for resources and contact information for your subject area specialist.
...check out the ischool help page for additional resources and contact information.
For students: Log into Blackboard using your Novell account and password. Select a course, then click the eReserve link (Note: some instructors put their eReserves in other locations such as under class documents or in their syllabus in Blackboard). They are listed alphabetically by title and require Adobe Acrobat Reader to view.
For faculty: Journal articles and limited excerpts from books can be made available in BlackBoard using the electronic reserves process. Fill out this MS Word doc and email your attached reserve lists to reserves@uncg.edu. If you have hard copy accompanying materials, deliver the lists and materials to the Access Services Desk in Jackson Library or mail them to the Reserve Office, Room 118 Jackson Library.
