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Overdue Fines and Fees:

Borrowing and renewing privileges may be blocked when fine and/or fees are owed. *

Stacks, Current Literature, Audio Book, Paperback and Storage Items:

  • No overdue fines are charged for items borrowed or renewed on May 12, 2014 or after.  See policy regarding lost fees below.

Reading Room/Entertainment DVDs:

  • $1 per day per item with a maximum accumulation of $40 per item.
  • No grace period.
  • All items are due by midnight or closing; if earlier, on the due date.

Reserves and Instructional Films:

  • Reserves and Instructional Films have higher fine rates, no grace period or maximum fine and fines are charged around the clock.
  • Items are due at the time stated on the checkout receipt.

Technology:

* While UNCG Faculty is exempt from paying overdue fines, they are responsible for any fees owed.  When faculty accounts exceed $99.99 owed, they are blocked from borrowing or renewing until the balance is reduced.

Fees are charged to replace and to compensate for efforts involved in processing unreturned and damaged items.

Lost:

  • Replacement costs are charged when items are returned or renewed after a specified amount of time after their due date (8 days for Course Reserves, DVDs, Tech Lending and AV Equipment; 40 days for Stacks, Current Literature, Audiobook and Paperback books), declared lost by the borrower or damaged beyond repair.
  • Each item billed will also include a $20. processing fee, see description below.
  • Charges vary according to type of item. Examples: the total replacement cost including the processing fee of standard books and Reading Room/Entertainment DVDs is $85.
  • Replacing items may be a less costly alternative.

Processing:

  • $20. per item service fee included in the replacement cost of items borrowed from the Libraries and affiliates.
  • $15. per item service fee charged to UNCG students, faculty and staff for items borrowed from any of the libraries with which the UNCG Libraries’ have a cooperative borrowing program for which we receive a bill.
  • Fee added to damage charges to compensate for staff time and effort in repair, reorder, and re-cataloging processes. Fee is determined by the amount of staff time and effort required.
  • Processing fees are still owed if item is returned or replaced.

Referral to Collections:

  • $15. service fee charged to compensate for referring delinquent accounts to an outside collection agency.

Damaged:

  • Charged to compensate for repairs or permanent damages to items. Examples of damages include, but are not limited to, writing/highlighting, missing pages, dog-eared pages, stains and other damages resulting from water, liquid, food spills, etc.
  • Charges vary depending upon the extent of the damage.
  • Charges may include a processing fee.

Failure to Return Recalled Items:

  • Non-negotiable, non-refundable $75 per item fee that is in addition to any overdue fines, replacement and processing fees owed.